bajicesino Privacy Policy
This policy contains a full description of how your personal information is collected, used, and kept secure on the bajicesino platform.
bajicesino ("we", "our", "platform") places the highest importance on the privacy of Bangladeshi players. This Privacy Policy describes what information we collect from you while you use the bajicesino website and related services, how we use that information, who we share it with, and how we keep your information secure. By using bajicesino's services, you agree to this policy.
Our Privacy Policy may be updated at any time. If changes are made, they will be published on this page with a new date, and for significant changes, a notification will be sent to your registered email. If you have any questions about the policy, please contact [email protected].
1 What Information We Collect
1.1 Personal Identity Information
When you open an account or use services on bajicesino, we may collect the following information:
- Full name (in Bengali or English)
- Date of birth (for age verification — only users aged 21 and above may register)
- Email address
- Residential address
- National ID card or passport number (if identity verification is required)
1.2 Financial and Transaction Information
The following information may be collected for deposits and withdrawals:
- bKash, Nagad, Rocket or bank account number (partial, masked)
- Transaction history and amounts
- Deposit and withdrawal dates and times (Bangladesh Standard Time, UTC+6)
1.3 Technical and Usage Information
When you visit our site, the following information may be recorded automatically:
- IP address and device type
- Browser type and operating system
- Page visit history and duration
- Information obtained from cookies and similar tracking technologies
- Referral source (which page you came from)
1.4 Communication Information
When you contact support via our 24/7 live chat or email, a record of that conversation may be stored — for the purpose of improving service quality and resolving disputes.
2 How Your Information Is Used
bajicesino uses your information for the following purposes:
- Account management: For registration, login, and account verification.
- Service delivery: To carry out betting, gaming, and financial transactions.
- Identity verification (KYC): To prevent fraud and confirm age.
- Support: To resolve your requests and complaints.
- Personalized experience: To tailor games and offers based on your preferences and history.
- Communication: To inform you of important updates, security notices, and policy changes.
- Legal compliance: To comply with applicable laws, regulations, and regulatory requirements.
- Security and fraud prevention: To detect and prevent unusual activity.
3 Policy on Disclosure and Sharing of Information
bajicesino does not sell your personal information to third parties. Information may be shared in the following limited circumstances:
- Service provider partners: Payment processors (bKash, Nagad, Rocket, banks), game providers, and technology infrastructure organizations — each will receive only the information necessary for their specific work.
- Legal obligations: Information may be disclosed to comply with court orders, lawful requests from government authorities, or applicable law.
- Fraud prevention: Information may be shared with relevant authorities to protect our interests or those of other users.
- Business transfers: In the event of a merger or acquisition, information may be transferred after notifying users.
4 Cookies and Tracking Technologies
4.1 What Cookies Are and Why They Are Used
Cookies are small text files that our website stores in your browser. bajicesino uses cookies for the following purposes:
- Essential cookies: Maintaining login sessions, ensuring security, and managing basic functionality.
- Analytical cookies: Analyzing site usage to improve the experience.
- Preference cookies: Remembering language, display settings, and other preferences.
4.2 Managing Cookies
You can accept or reject cookies from your browser settings. However, please note that disabling essential cookies may cause some bajicesino services to not work properly.
5 Data Protection and Security Measures
bajicesino has adopted industry-standard security measures to protect your information:
- SSL/TLS encryption: All data transmissions are secured with 256-bit SSL encryption.
- Server security: Our servers are housed in secure data centers and undergo regular security audits.
- Access control: Only authorized staff can access the information they need.
- Password protection: Passwords are stored in hashed form — they are never stored in plain readable text.
- Regular security reviews: Regular reviews are conducted to identify potential risks.
6 Data Retention Period
bajicesino retains your information according to the following policy:
- All relevant information is retained while your account is active.
- Even after an account is closed, certain information may be kept for a set period due to legal, regulatory, and financial requirements.
- Transaction records are kept for the period required to meet legal obligations.
- Marketing-related information is deleted after you withdraw your consent.
7 Your Rights and Controls
7.1 Right to Access Information
You may request a copy of the information we hold about you at any time. Send this request to [email protected].
7.2 Right to Correct Information
If any of your information is incorrect, you can have it corrected through account settings or via support. Ensuring accurate information is essential for safe account management.
7.3 Right to Delete Information
In certain circumstances you may request that your personal information be deleted. However, some information may need to be retained for a set period due to legal obligations.
7.4 Right to Object to Processing
You may opt out of marketing communications and object to the use of your information for certain purposes. Submit this request via support chat or email.
7.5 Right to Data Portability
You may request your information in a standard machine-readable format. Contact support to use this option.
8 Protection of Minors
bajicesino is for people aged 21 and above only. We do not knowingly collect or process information from anyone under 21. If it is found that information from a minor has been collected, that account will be closed immediately and all information will be deleted.
9 International Data Transfers
bajicesino is an international online platform. Your information may be stored or processed on servers located outside Bangladesh. In this case:
- We ensure that all information is protected in accordance with international data protection standards.
- Third-party service providers are contractually bound to comply with our privacy requirements.
- SSL encryption is maintained for data that is transferred.
10 Policy Changes and Notifications
bajicesino reserves the right to amend this privacy policy at any time. In the event of changes:
- This page will be updated with a new effective date.
- For significant changes, a notification will be sent to your registered email.
- Continued use of the service after a policy change will be considered as consent to the new policy.
11 Contact Us
If you have any questions, concerns, or requests about this privacy policy, please contact us:
- 24/7 Live Chat: Immediate assistance is available from any page on the website.
- Email: [email protected]
Our privacy team is ready to respond to your requests in Bengali. Requests are generally responded to as quickly as possible on business days.
Related Policies
To understand the full policies of bajicesino, please also visit the following pages:
- Terms and Conditions — detailed terms for using the service
- Responsible Gaming — healthy gaming habits and setting limits
- About Us — bajicesino's identity and mission
- FAQ — answers to common questions